Privacy Policy

Who we are

At Larry and Sam Flower Shop, we value your trust and are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website, place an order, or interact with us across our online platforms.

Suggested text: Our website address is: https://larryandsamflowershop.com.

Information We Collect

When you use our services, we may collect the following types of information:

Personal Information: Name, email address, phone number, delivery address, billing address, and payment details.
Order Information: Products purchased, messages included in bouquets, and delivery preferences.
Technical Information: IP address, browser type, device type, and browsing activity on our website.
Communication Data: Inquiries, chat messages, emails, or any communication made with us.

How We Use Your Information

use the information collected to:

Process and deliver your orders.
Communicate with you regarding your purchase, delivery, or inquiries.
Send updates, promotions, or offers (only if you opt-in).
Improve our website, products, and customer experience.
Comply with legal obligations.

Sharing of Information

We respect your privacy and do not sell or rent your information. However, we may share your data with:

Delivery Partners: To ensure successful delivery of your orders.
Payment Processors: To securely handle your transactions.
Service Providers: For website hosting, analytics, or customer support.
Legal Authorities: If required to comply with applicable laws or regulations.

Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, misuse, or disclosure. While we strive to protect your information, no method of online transmission is 100% secure.

Cookies & Tracking Technologies

Our website may use cookies and similar technologies to improve user experience, track website performance, and provide personalized recommendations. You may disable cookies in your browser settings, but some features of our site may not function properly.

Your Privacy Rights

Depending on your location, you may have the right to:

Access the personal information we hold about you.
Request corrections or updates to your information.
Request deletion of your personal data.
Opt-out of receiving promotional communications.
To exercise these rights, please contact us at larryandsamflowershop@gmail.com.

Retention of Information

We retain personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, or as required by law.

Third-Party Links

Our website may contain links to third-party websites (such as payment gateways or social media). We are not responsible for the privacy practices of these external sites.

Children’s Privacy

Our services are not directed at individuals under the age of 18. We do not knowingly collect personal information from children.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised “Last Updated” date.

Comments

Suggested text: When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

Suggested text: If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Cookies

Suggested text: If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Suggested text: Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Who we share your data with

Suggested text: If you request a password reset, your IP address will be included in the reset email.

How long we retain your data

Suggested text: If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

Suggested text: If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where your data is sent

Suggested text: Visitor comments may be checked through an automated spam detection service.